SolGuide

Support

Need help with SolGuide? Find quick answers below or reach out to our team directly.

Contact support

For bug reports, feedback, or anything not covered below, email us and we'll get back to you within 48 hours.

Frequently asked questions

How does SolGuide build my route?

You answer 7 quick questions about your interests, pace and how you get around. Our AI uses your answers to build a personalised Costa del Sol route, curated by people who know the coast — not a generic list of attractions.

Is SolGuide free to use?

Yes, the core trip-planning features are free. Some bookings (tours, car rentals, transfers) are made through partner sites and may involve a separate payment to that provider.

Can I use SolGuide offline?

You'll need an internet connection to generate a route and load recommendations, but saved routes remain accessible in the app once loaded.

How do I change my language?

Go to Profile → Settings → Language and select your preferred language.

How do I delete my account?

Visit our account deletion page for instructions, or email us directly.

I found a bug — how do I report it?

Email hello@solguide.app with a description of the issue, your device model and iOS/Android version, and a screenshot if possible.

Still need help?

Contact us at hello@solguide.app